Privacy Policy

Cooley Roofing & Construction, LLC takes the security and privacy of your personal information extremely seriously. We will not trade, sell, or rent your personally identifiable information. For an overview of our privacy practices, please read below.

We are strongly committed to protecting the privacy of your personal information. The policies below apply to the winstonsalemroofs.com website ("Website") created and maintained by Cooley Roofing & Construction, LLC ("we", "us", or "our"). We have established this Privacy Policy to inform you of the type of personal information we may collect during your visit to the Website, why we collect it, what we use it for, when we may share it, and how you can control it.

By visiting our Website, you are agreeing to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Website. We may revise this Privacy Policy from time to time, and the date of the last revision will be available at the bottom of this page. Your continued use of the Website after changes have been posted constitutes your acceptance of those changes.

If you have any questions about this Privacy Policy, please contact us at [email protected].

What Information We Collect and Store

Cooley Roofing & Construction, LLC is committed to protecting the privacy of all users of our Website. We do not sell, trade, or rent your personal information to any outside organization or individual. We only collect the information necessary to provide the services you have requested.

We collect and store information that you enter on this Website or provide through our customer service channels. For example, when you submit a contact or estimate request form, we may collect some or all of the following: name, address, email address, and phone number. This information is used to respond to your inquiry, provide estimates, schedule appointments, and deliver our roofing and construction services.

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide estimates for roofing and construction services
  • Schedule appointments and communicate about ongoing or upcoming projects
  • Send service updates, appointment reminders, and job-related notifications
  • Provide customer support
  • Send promotional or marketing communications, if you have opted in to receive them
  • Improve our Website and overall customer experience
  • Comply with applicable laws and prevent fraud or misuse

We do not sell or share your personal information with third parties for their own marketing purposes. We may share your information with service providers who assist us in operating our business (such as communications platforms or scheduling tools), but those providers are only permitted to use your information to perform services on our behalf.

Anonymous Information

When you visit our Website, we may collect certain information that does not identify you individually, such as your IP address, browser type, and referring domain. This information is used to analyze and improve our Website and to understand how visitors use our services.

Cookies

Like many websites, we use cookies — small files stored on your device by your browser. Cookies help us recognize returning visitors and improve your experience on our Website. Most browsers accept cookies by default, but you can adjust your browser settings to disable them. Please note that disabling cookies may affect the functionality of certain parts of our Website.

Analytics and Advertising

This Website uses Google Analytics to help us understand visitor behavior and improve our services. You can opt out of Google Analytics by visiting Google's opt-out page.

We may also use remarketing services including Google and Meta (Facebook) to display advertisements to people who have previously visited our Website. You can opt out of these practices through Google's Ad Settings or Meta's Ad Preferences.

SMS and Mobile Messaging Disclosure

If you opt in to receive SMS/MMS messages from us, we may send messages related to:

  • Appointment scheduling and updates
  • Estimates and project communications
  • Customer support and service notifications
  • Promotional or marketing messages (if separately opted in)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We may share information with service providers who help us operate our business (such as communications platforms), but they may only use your information to provide services to us. Text messaging originator opt-in data and consent will not be shared with any third parties.

To opt out of SMS messages at any time, reply STOP. For help, reply HELP or contact us at [email protected] or 336-997-0941. Message and data rates may apply. Message frequency varies.

Children's Privacy

Our Website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will promptly remove it.

Opt-Out Procedures

You may opt out of receiving promotional emails or SMS messages from us at any time. To opt out of emails, follow the "Unsubscribe" link included in any promotional email we send. To opt out of SMS messages, reply STOP to any message you receive from us. You may also contact us directly at [email protected] to update your communication preferences.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Cooley Roofing & Construction, LLC
6319 Cook Avenue, Suite 208, Clemmons, NC 27012
[email protected]
336-997-0941

Last updated: May 2026