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Although there are many roof repair questions we hear every day, not all have a clear answer. Many, like, “Do I need a roof repair or a roof replacement?” do not have the same answer for every customer. So, today we’re going to focus on questions that tend to have answers that tend to be the same with all asphalt shingle roofs in need of repair.

Can You Ensure that the Roof Repair Area Looks the Same as the Rest of My Roof?

Every roofing company tries to match the shingles. However, it’s rare that the roof repair blends seamlessly with the rest of the roof. This is most often due to fading. The roofing company can often install the same brand and color shingle. However, over time UV rays fade the shingles and that will mean if your roofer replaces shingles during your roof repair, they won’t match exactly. Occasionally a shingle color is discontinued. Your roofer will do what they can to find a close match.

What Do I Do if the Leak Comes Back?

If you called a reputable roofing company, they should stand behind their work for at least a year. Before you sign with a roofer for a repair or roof replacement, ask about their workmanship guarantee. If you call us and we repair your roof, and you still have a leak, we come back and fix our mistake at no charge to you.

Doesn’t My Insurance Company Cover My Roof Repair?

This is a roof repair question we hear from first time homeowners all too often. Unless your roof repair need is the result of a storm, fire, or other accidental damage, it’s not covered by homeowners insurance. When we evaluate a roof to provide a quote for repair or replacement, we advise homeowners when we see storm damage or anything we believe should be covered by insurance. And, if it does come back that you have storm damage, we accept all insurance claims.

Can Any Roofer Repair My Roof?/Do I Have to Call the Roofing Company Who Installed My Roof for Repair?

These are two variations of the same roof repair question that we’ve seen on social media and heard ourselves. If you have a newly installed roof and it’s leaking, yes, call the roofer who installed your roof. They likely did something wrong. There is no requirement, however, that you call the same roofer who did the installation.

Is There a Difference Between a Quote and an Estimate?

Yes! There definitely can be. For many roofers, especially those with little experience, they provide a roof repair estimate. This is a guess as to what the repair cost could be. Sometimes you get a range with a not to exceed cost. Rarely do roofers who provide estimates ever come in below or at their cost. It’s the roofing equivalent of the bait and switch game many contractors play. A quote, however, is a fixed price for your roof repair. If the roofer finds more damage, they take the loss.

What Roof Repair Questions Do You Have?

At Cooley Roofing we pride ourselves on our transparency. If you have a question, we answer it honestly and clearly. We also provide a roof repair quote and we do charge for our quotes, however, that cost is deducted from your bill if you choose us for the repair. If you are looking for an honest local roofing company, call Cooley Roofing. We’re also A+ rated by the Better Business Bureau and accept all insurance claims. Call us today to schedule your appointment or if you have roof repair questions – (336) 766-6488 or fill out our contact form.

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